Buff Thermonet Hinged Balaclava
£24.99
Pickup available at Norwich
Usually ready in 1 hour
Buff Thermonet Hinged Balaclava
Tivat Black
£24.99
Happy customers
2 months ago
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I recently bought some new ski boots and couldn’t have wished for better service from the team. I’ve had some major foot problems for a few years now that have caused complete agony in ski boots after a few hours of wearing them, during both short trips and working a season. After trying on various boots of different sizes, styles and fitment we settled on the Salomon Supra BOA 120 Ski Boots and with a few tweaks and personal adjustments by the team they fit great. I’ve just had 2 weeks in the Alps with no problems skiing both on and off piste and on a mix of race skis and my powder skis. Having someone to advise on the right boot fitment and support with getting the fit just right has got me back out skiing properly again and I’m very grateful. The Salomon Supra BOA 120 Ski Boots are a great ski boot and I saw a lot of people wearing them on the slopes including those working locally so Salomon seem to have got something right with their adjustable shell and BOA system. I’ve been shopping with Snowfit for over 15-years now and travelled from Cornwall to Norwich specifically to get boots fitted, and the journey was worth it.
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3 weeks ago
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Excellent service as always. Went along to buy helmets and goggles for my children and as it turns out it was very lucky I didn’t just buy the ones I thought I wanted online as they weren’t a good fit at all. Thanks again for being patient and helping us get the right equipment.
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2 months ago
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Just brilliant!! - I can’t thank them enough!! They were absolutely amazing, I’ve been through 2 pairs of snowboard boots with pain this season already, these guys were brilliant, had lots of knowledge and just really kind, friendly and helpful, even staying late after closing to help us. My new boots are SO comfortable! Thank you!!
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3 months ago
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Me and a friend came to the shop today for a ski mojo fitting. Chris and all of the staff were very helpful and knowledgeable about the products. The customer service was excellent and they went over and above. Would recommend this family run business for all your skin and snow board needs 👍
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a month ago
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Brilliant service at Snowfit! They expertly adjusted my old boots with patience and care. Friendly, knowledgeable staff - Norwich is lucky to have them. Highly recommend!
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4 months ago
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I needed some help in purchasing some boots and skis online for Christmas gifts, I called the shop, the lady who answered was really helpful, advised to email so that they could look into my query and get back to me. John replied straight away and answered further queries I had about the products. I have now made the purchase and would definitely recommend and use this shop again in the future. Sometimes its just the little things that customers expect that makes all the difference. Thank you John and the team for making this online purchase easy :-)
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2 months ago
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100% This is the best place I’ve shopped at in my life. Always really honest and good business. Sam and Josh are some of the nicest people and everyone else I’ve spoke to there is amazing. Fully reccomend
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4 months ago
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Great indy shop selling Proper kit, extremely helpful staff (even over the phone). Support these businesses people. They are far and few between. Thank you.
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3 months ago
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Ordered Rome Kanta Pro Bindings, they were delivered the next day.
Fantastic service.
a year ago
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Was really impressed with how friendly and knowledgeable the staff were. They helped my wife who has very weak ankles find some ski boots that support them and then heat moulded them to her feet so she should be much more comfortable on our next trip to the mountains.
They also helped me find a spare piece to my bindings which are 15 years old and very difficult to find. Really really cool guys. They have a shop dog who is also awesome 10/10 would recommend!
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a year ago
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Popped in today to ask for some advice on boot fit for some boots bought from them a few years back. Super helpful lady spent an hour with me getting them fitted better than ever before.
Will keep going back for future ski gear purchases as they can't do enough to help.
Thanks
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a year ago
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Went last night to the FREE learn how to wax your skis session. Perfect mix of education and fun and absolutely no pressure to purchase. Have been using the store since they were in Brundall and have never found a more honest, knowledgeable and friendly ski shop.
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a year ago
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Bought a pair of Salomon boots today and was very impressed with Will who fitted my boots – great knowledge, great boot selection and all-round great service.
A much better option than travelling to London or Hemel to go to a well know ski chain. No bull and really impressed.
Thanks.
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a year ago
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Honestly, the best customer service from a ski shop I’ve ever had. Skis delaminated whilst on my season, called up Snowfit where I had bought the skis online a year previous, within 24 hours a new pair is on its way to me! Jess is a legend and the whole team were so polite and efficient. Insane service!
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a year ago
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I had a warranty issue with one of my boards and Chris couldn’t be more helpful! Very thankful I bought my board from Revolution and not a European company. If you’re looking at a board that’s a little more from these guys I would definitely pay the difference to have the customer service! Thank you again Chris.
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a year ago
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Had a boot fitting with Morgan. She was so helpful, knowledgeable and gave me all the time I needed without feeling rushed. Answered all my questions about bindings and boards. She brought out all the boots they had for me to try on and I did not feel rushed at any point.
Since writing this review I have been back three times for various snowboard related services - with Ollie, John and Chris and and have found every member of staff does their very best to go out of their way to help you. They are a generous and trustworthy bunch, I wouldn’t go anywhere else.
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2 years ago
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Fantastic customer service. Very knowledgeable, patient, attentive and absolutely focussed on ensuring you find what you need. Went for boot fitting and couldn't be happier with the entire process. Special thanks to the pair of Tom's who looked after us and helped us find the ideal boots. Highly recommended.
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a year ago
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Great place to get ski boots fitted. Knowledgeable, patient and friendly. Whether you’re looking for Boots, Skis or kit they can help. They’ve skied all the boots and skis (and probably the Boards too) so can give personal feedback. They can also offer a 3D printed insole that is made to fit your foot perfectly using a 3D image of your foot, that can also accommodate an heated footpad to keep your feet warm in your boots - amazing. Also have a great selection of skiwear, and the option of heated ski gloves too! They know their craft. Thank you for being so patient, I am thrilled with my new boots!
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2 years ago
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Absolutely fantastic company to deal with. Super knowledgeable, and happy to spend time discussing options to ensure I made an informed purchase.
For peace of mind, They stated if I purchased a board based on any of their recommendations & they don't work out for me, they will take it back, charge a week rental fee & swap it out for something else so you won't end up with a dud. Can't argue with that!
Can't wait to try my Jones Stratos with K2 Lein AT bindings! Cheers Chris!
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3 years ago
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In a world where many of us buy online sometimes we can forget that "true" customer service is delivered face to face. Having visited Snowfit for the first time yesterday if you are looking for any new winter sports equipment then please, please visit this store. Was it worth the 160 mile round trip? Absolutely. Chris and the team went above and beyond in not only listening to what we wanted but then providing adjustments to our kit, giving professional advice and guiding us with our new purchases. These guys are genuinely interested in providing honest advice that is focused on looking after you and I, the customer. How refreshing to be told that the "boots you have are just right and that you don't need to buy new ones". We have all suffered in not being able to get on the slopes but it may not have hit our businesses, it has affected these guys. So give them a try before you buy elsewhere and support a business that genuine supports us.
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